Cardwand: Simplifying Prepaid Cards

UX Design + Front-end Development + Branding

Abstract

The creation of Cardwand marked the inception of a streamlined prepaid virtual card program, tailored to offer cardholders an effortless, account-free card management experience akin to physical prepaid cards. I led the UX design aiming for low-friction usability while ensuring compliance with finance industry regulations across multiple countries. Additionally, our secondary focus was to empower merchants with a no-code solution for personalized email distribution to cardholders.

Challenge

Developing a white-labeled prepaid virtual card system demanded simplicity akin to physical card usage, minus the need for user accounts or logins. Compliance with stringent finance industry regulations across various global regions posed an additional challenge.

Approach

Collaborating with a multidisciplinary team, including compliance experts and developers, we prioritized a frictionless user experience for cardholders. Simultaneously, we sought to empower merchants with a no-code solution for email customization.

Solution

Cardwand streamlined access for cardholders, requiring only an email upon card issuance. Once registered, cardholders could conveniently manage their cards using the same initial email, ensuring a seamless experience.

Cardwand Email Generator

The proprietary email generator addressed clients' challenges in crafting HTML emails. Key features included:

  • Full branding customization options.

  • Real-time live preview for immediate edits.

  • Responsive email design with rigorous testing for optimal client and cardholder engagement.

Key Achievements

  • Developed a user-friendly system mirroring physical prepaid cards, minimizing the need for logins or accounts.

  • Ensured compliance with finance industry regulations across diverse global markets.

  • Introduced the Cardwand email generator, catering to clients' needs for customized emails without the necessity for coding expertise.

Outcome

Cardwand's innovative design and user-centric approach successfully merged user ease with regulatory compliance. The platform stands as a testament to our commitment to offering a frictionless, compliance-driven prepaid card solution. Moreover, the Cardwand email generator empowered clients with an intuitive, no-code solution for personalized email communication, enhancing their ability to connect seamlessly with cardholders.

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